Savoir Faire


If you are not completely satisfied with your purchase, you can return it within 10 days of purchase in its original unworn condition and we will refund the product price. This will not include postage costs.


Savoir Faire
18-20 Hewell Road, Barnt Green, Birmingham B45 8NE

Please ensure your name and address are clearly visible on the return. If you require an exchange please give us full details of your requirements. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit. All shoe care products are non returnable. Should you have a complaint or any comments please do not hesitate to contact us.

Unwanted Goods

Unwanted goods must be returned in a fully resaleable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

We hope that you will be delighted with your order, but in the event that you are not, you must return the item to us within 7 days. The garment must be in perfect condition and all tags and labels must be attached.

cancellation to your order must take place within 30 minutes of your order, your order cannot be stopped after this time and will be delivered to you.

For items which are in the 'SALE' please note these items are non refundable.

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